James Stevens

James manages a team of product managers as well as the development of the journals and books product line (pubs.rsc.org).

He strives to create and deliver superior customer satisfaction while simultaneously providing long-term value.

He is focused on ensuring the company develops and delivers a range of digital services in line with a clear and effective strategy and optimising the product to realise business goals and maximise return on investment. 

He recently rolled out new licences and Open Access article payment system to 42 journals.

James evangelises user first, encouraging the Royal Society of Chemistry to focus on the needs of its international researchers.